It's a quick and efficient process to go in and get out. For new patients that need assistance scheduling an appointment, complete the form below and a representative will contact you within 1 day or call 1-855-324-7843 anytime. My desire to purchase a mere accessory is not worthy of your time. I pushed back, citing that this was contrary to the info I received two weeks prior. This store did absolutely nothing for me. I asked him another simple question, now he made as if he couldn't understand what am saying.
I had to again repeat what I wanted 3 more times before I could buy the item. Any other company that treats their customers as the Apple-nauts do, they would be bankrupt. Off to the Apple store I go where I received a warm welcome and was advised to take a seat while the phone was tested and diagnosed. Click the Verify link to sign in. Not only that, but they said it would take 3-4 days to fix. Callers could not hear me speaking on my phone. Went in to buy an apple watch 4.
If you're still having trouble, check out. Like a jalopy after a Jiffy Lube, a 3-year-old iPhone with a fresh battery will not only run longer, chances are it will also run faster. Not just that, but after 30 mins of waiting another rep told me I was not on the list to get the item. I didn't and with a smile on my face. The couple on our table started asking my husband questions on their phone as Michael kept going back and forth and clearly not helping them. However, if you're here to fix your Apple products at the Genius Bar then that's a different story.
There are a few other options. I had a stolen iPhone 4, that was my daughters, returned to me after almost 7 months! Do I ever want to buy an Apple product again after that experience? We then asked for the new cable that hooked up a phone to the new drives in the new laptop and he was looking at my boyfriend like he didn't know what he was talking about. If one of Apple's knowledge base articles doesn't solve it, you also have the option of talking to an Apple Support rep on the phone right away, at a scheduled time, or via text chat; for hardware problems, you can also schedule a Genius Bar appointment. Genius Squad is great at this location! You could take the unofficial route. Apple be wasting my time.
Behind the doors, Googling what's to be done next. You can also search near a city, place, or address instead. When I went in to see if any of my data from my hard drive could be recovered as I have an exam tomorrow and all my notes were on it , I was greeted by a specialist who did a diagnostic on my laptop. I'm not good with the customer experience and the pure arrogance that these apple pedlars are displaying. When we got to speak to a rep, we were thrown around the store to look for a specialist, then we had to go to someone else to cash out.
If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. He didn't know much for the apple watch for the questions I had. Submissions to this form are not monitored 24 hours a day. This is going to cost Apple a lot more than just overtime at the Genius Bar. Then he just turned and starting chatting with the other person.
My files begin to transfer with an estimated waiting time of 3hours. The stare and the awkward silence was just wow. Like every Apple Store, be prepared to waaaaait!. Put them in the comments and I'll help you out. Apple's well-known reputation for their amazing customer service isn't what this place offers.
The app is currently available in the following countries: Tap on any one of your devices to open its support portal; from there, you can either search for a specific issue or browse general troubleshooting topics to find an answer to your problem. Close the Settings tab, reload this Yelp page, and try your search again. I am extremely pissed off. Like many people, I use this computer for work, and to be unable to work for 3-5 days is absolutely unacceptable. The Sherway Apple store used to be good once, and I still find it better than the rest. To add to my previous review, Apple, if you had a face I would make out with it.
No worries, I will take my business elsewhere. A good reputation is its best selling point in an era where smartphone features are reaching parity. Not so much as a hello from anyone, its a shame. This place, however, should not be considered a property of Apple. Make sure your app is setup prior to leaving home.